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Wickford Train Station

Wickford Train Station

Wickford

Wickford station

Station Approach
Wickford
Essex
SS11 7AT

Ticket office opening hours:

Monday - Friday - 05:55 to 20:00
Saturday - 06:00 to 19:30
Sunday - 08:10 to 19:30

GET DIRECTIONS

Wickford at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:55 to 21:00
      Saturday - 06:00 to 21:00
      Sunday - 08:10 to 20:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster
    • Customer Help Point Located on platform 2.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access https://www.orr.gov.uk/media/10955

      assistance meeting point is the ticket office.


      coverage: partial station">

      This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.

      This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.
    • Helpline Open Note

      08:00 - 20:00

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Local Bus stops outside station.  Wickford is a PlusBus location click here (http://www.plusbus.info/pdfs/PB0536.pdf title=Wickford PlusBus Map ) to see the PlusBus map

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).

      An additional 25-hoop cycle storage area is outside the front of the station.
    • Sheltered YES Yes
    • Spaces 56
    • Type
      Compounds
      Stands
      Racks

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Wickford station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins

  • Parking

    • Car Parking Details Parking 1:
      Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 416
      Charges:
      Off-peak: £5.80
      Daily: £8.20
      Weekly: £39.44
      Monthly: £140.00
      ThreeMonthly: £390.00
      Annual: £1,370.00
      Saturday: £4.90
      Sunday: £4.90
      Note:

      £69.00 Flexi ticket



      Number Accessible Spaces: 8
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks Ltd
      Name: Premium Bay
      Spaces: 11
      Charges:
      Annual: £2,130.00

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located on Platform 3. Accessible toilet is located in the T/O compound and is available during ticket office operation only.

  • Station Location & Directions

    • Latitude 51.61502928
    • Longitude 0.519193939

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:55 to 20:00
      Saturday - 06:00 to 19:30
      Sunday - 08:10 to 19:30

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes www.greateranglia.co.uk/smart

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

  • Other transportation

    • Rail Replacement Services

      Substitute bus services call at the bus stop at station entrance

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.